How do I get a copy of my data?

Your Shopify customers and their email marketing consent live in Shopify and stay in sync with Boostmail, so your Shopify admin always holds your customer list. For a copy of other data stored in Boostmail, email support@boostmail.app.

What happens to my data when I uninstall?

Uninstalling Boostmail from your Shopify admin removes the app's access to your store, so it stops syncing and sending. If you also want your stored data fully deleted, contact support@boostmail.app to make that request.

How do I make a GDPR data request?

You can request access to, correction of, or deletion of your personal data. Email support@boostmail.app with your request, and see the GDPR and privacy pages for how we handle personal data and your rights.

Privacy, data, and uninstalling

Reviewed by Eran Betzalel, founder · 2026-09-30

You stay in control of your data in Boostmail: your customer list stays in Shopify, you can exercise your GDPR rights, and you can uninstall whenever you choose. Uninstalling removes the app’s access to your Shopify store, and a full deletion of your stored data is available on request. This page explains each of those, and points to the privacy policy and GDPR page for the full detail.

Your customer list stays in Shopify

You’re never locked in. Boostmail syncs your Shopify customers and their email marketing consent in both directions, so your Shopify admin always holds your customer list and who is subscribed, and you can export it from Shopify at any time. If you need a copy of other data stored in Boostmail, such as contacts you imported from a file, email support@boostmail.app before you uninstall.

If you’re in a region covered by the GDPR (or a similar privacy law), you have rights over your personal data, including the right to access it, correct it, and request its deletion. To exercise any of these, email support@boostmail.app. For how Boostmail collects, uses, and protects personal data, and for the legal detail behind these rights, read the privacy policy and the GDPR page.

Your own subscribers have rights too. Every marketing email includes a one-click unsubscribe, and an unsubscribe in Boostmail is reflected back in Shopify. When a customer asks Shopify to erase their data, Boostmail erases that contact as well. For any other request from one of your customers, email support@boostmail.app and the team will help.

Uninstall Boostmail

To uninstall, go to Settings → Apps in your Shopify admin and remove Boostmail. Uninstalling removes the app’s access to your store, so Boostmail stops syncing your customers and stops sending on your behalf.

If, in addition to uninstalling, you want your stored data fully deleted, contact support@boostmail.app and request a complete data deletion. The team will handle it in line with the privacy policy.

Before you go

If something isn’t working the way you expected, reach out before uninstalling, many issues are quick to resolve. Email support@boostmail.app and the founder will get back to you.

Frequently asked questions

How do I get a copy of my data?: Your Shopify customers and their email marketing consent live in Shopify and stay in sync with Boostmail, so your Shopify admin always holds your customer list. For a copy of other data stored in Boostmail, email support@boostmail.app.
What happens to my data when I uninstall?: Uninstalling Boostmail from your Shopify admin removes the app's access to your store, so it stops syncing and sending. If you also want your stored data fully deleted, contact support@boostmail.app to make that request.
How do I make a GDPR data request?: You can request access to, correction of, or deletion of your personal data. Email support@boostmail.app with your request, and see the GDPR and privacy pages for how we handle personal data and your rights.
How do my subscribers exercise their rights?: Every marketing email includes a one-click unsubscribe, and an unsubscribe in Boostmail is reflected in Shopify. When a customer asks Shopify to erase their data, Boostmail erases that contact too. For other data-subject requests relating to your customers, email support@boostmail.app.